Privacy Policy

1. Overview

This policy explains what personal data Eisenbits GmbH collects, why we collect it, and the choices and rights you have. We only collect what we reasonably need to provide our services and run this website, and we handle it in accordance with applicable Swiss data protection law.

2. Controller

The controller responsible for the processing described here is:

Eisenbits GmbH
Ruessenstrasse 12
6340 Baar, Switzerland

For any privacy question or request, contact support [at] eisenbits [dot] com.

3. Personal data we collect

Depending on how you interact with us, we may process:

• contact and enquiry information you send us;
• your name and company information;
• booking and service information relating to engagements such as the Discovery Workshop;
• payment-related information in connection with a purchase;
• technical information such as your IP address, browser and device information, and server logs generated when you visit the website.

4. How we use personal data

We use personal data to:

• respond to your enquiries;
• provide our services;
• process bookings and payments;
• communicate with you as a customer;
• keep our website and services secure and reliable;
• meet our legal and regulatory obligations;
• improve our website and services where appropriate.

5. Payments and Stripe

Payments are processed by Stripe. When a payment is handled by Stripe, Eisenbits GmbH does not store your full payment-card details. Stripe processes your payment information as an independent provider under its own terms and privacy documentation, available at Stripe's Privacy Policy.

6. Service providers

We rely on a small number of trusted providers to operate, including hosting and infrastructure, payment processing, email, and professional-service providers. They may process personal data on our behalf only where necessary to provide their service, and are expected to protect it appropriately. We do not sell personal data.

7. International transfers

Some of our providers may process personal data outside Switzerland. Where that happens, we take steps so that the data continues to receive an appropriate level of protection, using the safeguards required by applicable law.

8. Cookies and analytics

This website does not use advertising, tracking or analytics cookies, and we do not use analytics or tracking services. To remember your light or dark display preference, the site stores a single setting in your browser's local storage; this stays on your device and is not transmitted to us. Our hosting provider may keep standard server logs, as described above, to operate and secure the site.

9. Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, and to meet our contractual, accounting, tax and other legal obligations. When it is no longer needed, we delete or anonymise it.

10. Your rights

Subject to the limits set by applicable law, you may request access to the personal data we hold about you, ask us to correct inaccurate data, and ask us to delete data we no longer need to keep. To exercise a right, contact us using the details in section 2.

11. Security

We apply reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No website or system can be guaranteed completely secure, but we work to keep our safeguards appropriate to the risk.

12. Changes to this policy

We may update this policy from time to time. The current version is always published on this page.

13. Contact

For privacy questions or requests, contact support [at] eisenbits [dot] com.